HOLZ.ai s. r. o. Privacy Policy
Your privacy is of utmost importance to us. At HOLZ.ai s. r. o., we are committed to protecting your privacy and adhering to the applicable laws and regulations concerning any personal information we gather about you, including across our website, https://holz.ai, and other sites we own and manage.
Personal information refers to any data about you that can be used to identify you. This includes details about your identity (such as name, address, and date of birth), your devices, payment information, and even information about how you interact with our website or online services.
Please note that our site may contain links to third-party sites and services, each with its own privacy policies. When you access third-party content via these links, you should review their privacy policies to understand how they collect and use personal information. This Privacy Policy does not apply once you leave our site.
Effective Date: April 22, 2024
Last Updated: April 24, 2025
Information We Collect
We gather information in two primary ways: "voluntarily provided" information and "automatically collected" information.
- Voluntarily provided information: This is any data you actively supply to us when using our services or participating in our promotions.
- Automatically collected information: This includes any data automatically transmitted by your devices during access to our products and services.
Log Data
When you visit our site, our servers may automatically log the usual data provided by your web browser. This data might include your device's Internet Protocol (IP) address, the type and version of your browser, the pages you visit, the time and date of your visit, the duration spent on each page, and other visit details.
If you encounter certain errors while using the site, we may capture data about the error and the context in which it happened. This can encompass technical details about your device, the actions you were performing when the error occurred, and other pertinent technical data. While these details may not be personally identifying on their own, they could potentially be used in combination with other data to identify individuals.
Device Data
We may automatically collect data about your device when you visit our website or engage with our services, such as the device type, operating system, and geo-location data.
This information depends on the specific settings of your device and software. We recommend reviewing your device manufacturer’s or software provider’s policies to understand what data may be available to us.
Personal Information
We may request your personal information—for instance, when you subscribe to our newsletter or contact us—which may include your name and email address.
User-Generated Content
"User-generated content" refers to materials (text, images, and/or videos) voluntarily submitted to us for the purpose of publication, processing, or use on our platform. Such content is linked to the account or email address used for submission. Note that anything submitted for publication will be public after posting. Once public, it may be accessible to third parties not covered by this privacy policy.
Transaction Data
This refers to data generated during the regular use of our platform, such as transaction records, stored files, user profiles, analytics, and other metrics produced as users interact with our services.
Legitimate Reasons for Processing Your Personal Information
We only gather and use your personal information when we have a legitimate reason to do so. In these instances, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We collect personal information when you engage in any of the following activities on our website:
- Registering for an account
- Purchasing a subscription
- Signing up for updates via email or social media
- Posting comments or participating in our online community
- Accessing content via a mobile device or web browser
- Contacting us via email, social media, or similar technologies
- Mentioning us on social media
We may collect, hold, use, and disclose information for various purposes, ensuring that personal information is not further processed in a manner that contradicts these purposes. These include providing core features and services, customization, analytics, market research, advertising, compliance with legal obligations, security and fraud prevention, and technical assessments.
We may combine voluntarily provided and automatically collected personal information with general information or research data from trusted sources to enhance your experience on our site and services.
Security of Your Personal Information
We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification while in our possession. However, please note that no method of electronic transmission or storage is 100% secure. You are responsible for ensuring the confidentiality and security of your passwords and other access credentials related to our services.
Retention of Your Personal Information
We retain your personal information only for as long as necessary for the purpose it was collected, unless we are required to keep it longer to comply with legal, accounting, or reporting obligations. For instance, we may keep information related to your account for as long as your account is active with us.
Children’s Privacy
Our products and services are not intended for children under 13, and we do not knowingly collect personal information from them.
Disclosure of Personal Information to Third Parties
Our disclosure of personal information may occur with:
- Affiliates or subsidiaries of our company
- Third-party service providers assisting with services such as data storage, analytics, marketing, or payment processing
- Employees, contractors, or related entities
- Credit reporting agencies or law enforcement, as required by law
- Business partners or agents
- Third parties involved in a business transfer, such as a sale or merger
International Transfers of Personal Information
Your personal information may be stored and processed in Germany, Slovakia, or other locations where HOLZ.ai or our partners operate. These locations may not have the same data protection laws as your local jurisdiction. We ensure that personal information transfers comply with applicable laws and offer safeguards as outlined in this policy.
Your Rights and Controlling Your Personal Information
By providing personal information to us, you agree to its collection, use, and disclosure in accordance with this privacy policy. You may access, correct, or request deletion of your personal information and withdraw consent for marketing communications at any time. You may also contact a regulatory authority if you have concerns about our handling of your personal data.
Notification of Data Breaches
We will comply with applicable laws regarding any data breach notification obligations.
Complaints
To file a complaint, please contact us with details of the alleged breach. We will promptly investigate and respond in writing, outlining the outcome and any remedial steps.
Use of Cookies
Cookies are used to collect information about your site activity and preferences. For more details, refer to our Cookie Policy.
Business Transfers
In the event of a business transfer, your personal information may be among the transferred assets. Such transfers will occur in accordance with this policy.
Limits of Our Policy
Our site may link to external sites not operated by us, and we hold no responsibility for their content or privacy practices.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website or directly to you.
GDPR Compliance (EU)
HOLZ.ai acts as a data controller under the GDPR, securely processing personal data and providing rights such as access, correction, deletion, and objection to processing. Data transfers are safeguarded under GDPR provisions.
Contact Us
For privacy inquiries, contact HOLZ.ai Support at https://holz.ai/contact.